I spent almost my entire adult life in law enforcement. I understand that funds for equipment purchases are often few and far between. Buy it, and you better like it! Buy it, and it better not break, because there are no funds to fix it!
When your machine ships from our location, it will be fully and properly functioning. But at the end of the day, its’ a computer. Stuff happens. Not often, as we only use front line quality parts. But sometimes when you build a lot of computers, parts will fail. While a part can fail, you can not fail, and thus EDAS FOX can not fail. We commit to staying in the fight with you.
For 3 years if a part fails, you call or email us, the issue is diagnosed and a new replacement part is en-route to you. Not comfortable making the fix, then we will complete the fix for you. This service is included in the price you paid for your computer. No additional costs for the life cycle of your computer. And this is only the start of your peace of mind. For instance, our power supply comes with an amazing 10 year limited warranty from its’ manufacturer! So even after our included 3 year warranty, if you have a problem, give us a call, the failed part just might still be covered under our OEM status.
Selling you a machine for the first time is hard. We take pride in our 2nd and 3rd generation customers. At the end of day customer service trumps the machine. We think most people understand that machines are machines and that things can happen. It is how these “things” are handled that makes EDAS FOX stand out from the others.
The EDAS FOX series was engineered to bring the most powerful forensic platform to all professional forensic investigators. The system is designed to be user friendly so that anyone can learn the system with a minimal amount of training and built with only the highest quality parts and craftsmanship in the industry. Only high end, powerful, energy efficient components have been used in the production of the EDAS FOX series without the exorbitant costs. We offer the absolute best value and durability for the processing power in the forensic market. EDAS FOX is so confident of this product that we offer an industry setting standard of 3 years parts and depot labor warranty.
We are committed to provide the very best prices to all professional forensic investigators. When it comes to value, EDAS FOX leaves the competitors behind. The EDAS FOX series was founded with two simple goals in mind. It is to provide our customers with both cutting edge technology at wholesale prices and an extensive range of technological support. EDAS FOX is your ultimate choice for the absolute best value for the processing power in the forensic market.The EDAS FOX family of professional forensic systems were engineered to bring the most powerful forensic platform to all professional forensic investigators. If your department is considering doing digital forensics and you need a lot of power in a tight budget the EDAS FOX forensic systems is the product for you.
Our EDAS FOX family of professional forensic computer systems are assembled carefully, rigorously tested and built to last for the long run. Each system is meticulously hand crafted for optimal air-flow and durability. HTCI EDAS FOX is so confident of this product that we offer a industry setting standard of 3 years parts and depot labor warranty on our EDAS FOX Family of computers.
If you have met us at a trade show or training conference, you will remember us, we are the only one’s who display our machines with the side covers off. We are proud of our parts, wiring and overall workmanship. We do not hide the internal parts of the EDAS FOX.
Tom Eskridge, President
HTCI EDAS FOX