An email response from a now retired USA CID CW4, reference us taking care of CID a few years back when machines were out of warranty, and funding (Government wide) was a serious issue (wished him a happy birthday via LinkedIn)
“Sir, forgive me for not responding sooner. I’ve been working at a new job, and it’s rather time consuming.
Hope all is well, and wishing you the best. I’ll never forget the help you provided when we needed your assistance with those systems.
Be safe, and thank you again.
We know the importance of what our machines are tasked to do. While we can not always do everything (like ship and fix out of warranty machines), there are times, there are circumstances, and we are proud of what we do to assist the Law Enforcement and Intell communities.
Email exchange with Rachael E, Computer Forensic Examiner
Can you tell me what key to use to enter the BIOS while you’re at it? Either I am not seeing it or it flashes too quick for me to catch. Thanks again. You’re a lifesaver. Loving the machine!
Thanks! I appreciate all the work you put into your product.
Email from Reeves G supervisor forensics unit State agency
The guys finally got switched over to all four of the new towers. All of them booted up and are working great.
Thanks for everything,